Frequently Asked Questions

Everything you need to know about your Instant Pot experience

What is the standard shipping timeframe for my order?

Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location within the continental United States.

What is your return policy for kitchen appliances?

We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the product in its original packaging for a full refund, minus shipping costs.

Do Instant Pot products come with a warranty?

Yes, all our multi-cookers and appliances come with a limited one-year warranty that covers manufacturer defects and hardware malfunctions under normal household use.

How do I register my new appliance for warranty protection?

You can register your product on our official website by navigating to the 'Product Registration' page and entering your model number and proof of purchase.

Are the inner pots and lids dishwasher safe?

Yes, the stainless steel inner pot, steam rack, and lid are all dishwasher safe. We recommend placing the lid on the top rack for the best results.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.